Don't see an answer to your question? Need more clarification? 

I always like to recommend choosing a location that gets you the most "bang for your buck," or provides the most opportunity for diverse backgrounds and poses! I am happy to provide recommendations for what locations have worked best in the past and even scope up a new potential location you have in mind. I'm always looking for pretty new places to shoot! 

What if an unexpected emergency arises during my session slot?

In the event of an emergency or rain during your session, I will work with you to find a new date and time that works for both of us. Please let me know as soon as possible if something happens and you can't make your slot so that we can quickly find you another spot in my schedule. I typically make a final decision on rain about 18-24 hours before your slot.

How will you guide us in posing for our photos? 

While some photos from your session will of course be posed, I also aim to capture natural reactions and moments between you and your loved ones. During our time together, I may ask you funny questions, give you silly prompts, or ask you to do something that seems crazy but trust me! Not only will we have fun and laugh, but this technique helps you relax, show your true personality, and look natural in your photos. 

How will you know more about our vision for our session/event?

When you book with Rooted Oak, you will receive a short survey that allows me to get to know more about you and your loved ones, as well as your style and goals for your session. Are there must-have shots you absolutely want me to capture? Is there a grouping within your family that I wouldn't think of but you want to capture? We will communicate so I am aware of all of this and more before your session or event, allowing it to not only run smoothly, but you end up with exactly what you're looking for! 

What if I want to add design services to my session? 

Design services can be added at anytime - either before your session or after you receive your photos. Similar to session packages, prices for design options are completely customizable based on your needs. Please let me know what you are looking for and we will come up with what works best for you! 

How and when will I receive my images?

All Rooted Oak packages include a guaranteed turnaround time...or you get money back! Portrait, engagement, and bridal session galleries are guaranteed within 48 hours. Wedding galleries are guaranteed within 96 hours. All sessions and events include a handful of preview images within 12 hours.  Galleries are delivered digitally via ShootProof and include a print release, allowing you to print your photos via the lab of your choice. Click here to learn more about using ShootProof.

How many edited photos will I receive? 

You will receive all the best shots from our time together - I don't put a limit on it based on what you pay! For portrait sessions, this typically averages out to about 75-100 images per hour and for weddings about 60-75 images per hour (but this number may be different based on your session or event!). While I use my discretion to determine which photos to edit and deliver, I know our tastes in what constitutes the "best" shot, pose, and moment may differ and I'll always err on the side of providing more photos in your gallery for you to be able to have as many favorites as possible! 

Is it possible to get all of my unedited images? 

When you book with Rooted Oak, you put your faith in me to select, edit, and provide you with the very best images from your session! As mentioned above, I provide you with as many amazing photos as possible, while reserving the right to maintain ownership of all raw, unedited images from your session. 

What is a print release? 

A print release allows you to print your photos for personal use at home, while still preserving my rights as  the photographer and copyright holder. This means you may print your photos as many times as you like, post them on social media, use them in non-commercial publications (family cards, photo albums), and store them digitally forever. You may not violate my copyright by editing the photos or using them for commercial purposes. Please contact me if you need to use a photo commercially and certain exceptions may be made! 

How and when do I pay You? 

A 50% deposit is required to reserve your portrait slot. A 30% deposit is required to reserve your wedding date. The remainder of your fee is due the day of your session or event. Payment may be made with cash, check, online payment (PayPal, Venmo), or via your online invoice. When booking, you will receive an invoice via email outlining your session fee and any specific payment details. 

How should I dress for my session? 

Dress in what makes you comfortable and feel your absolute best! Before your session, I will share some best practices, including what colors and patterns photograph best, what color combinations to avoid, and how to best accessorize. I'm always happy to provide feedback on outfits you've put together and/or share some of my favorite color/pattern combos from past sessions! 

How do you recommend selecting a location?

Do you require a contract?

Contracts are required when you book a wedding with Rooted Oak. Contracts provide both of us concrete and clear guidelines for our time together and the work I produce for you. It outlines expectations for both parties and helps prevent miscommunications and misunderstandings. Essentially, they ensure you get the best possible service and final product!

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